Employee Concerns and Complaints
Tough situations are inevitable in the workplace, but burying your head in the sand won’t make them go away.
Dealing with employee complaints and concerns can be uncomfortable, but avoiding them is the worst thing you can do. Whether it’s a grievance, a bullying issue, or a whistleblowing concern, addressing them head-on is the only way to maintain trust with your people.
Our expert team help you manage these sensitive situations with professionalism, and care. From grievance investigations and hearings to mediation support and appeals, we guide you through each step to ensure everything is handled appropriately.
When these tough situations are brought to your attention, they must be addressed quickly (and effectively). Let us support you in managing employee complaints and concerns with confidence.
Our Employee Relations experts can help with all of these areas of workplace complaints and concerns:
Grievance investigations, hearings and appeals
Conflict resolution through mediation and facilitated discussions
Bullying and harassment investigations, plus whistleblowing support
“Employee complaints and concerns are often tricky to handle, but managing them well is a big part of maintaining your culture. Addressing these issues with empathy is the first step, and our experts are the best out there for that job. We make sure these challenges are dealt with head-on.”
Emily Hunter
People Services Director (Specialist Expertise)
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How we help our clients handle their employee complaints and concerns
What our Employee Complaints and Concerns Services give you
Fair and thorough investigations
We make sure every employee complaint and concern is fully investigated with impartiality, resulting in fair outcomes for every person involved.
Supportive mediation and conflict resolution
Our expert mediators help resolve conflicts by facilitating constructive conversations. The aim? Practical solutions every time (that work for your people and your business).
Clear, transparent processes
We make sure you have clear guidance and processes, making it easy to manage complex situations like grievances and whistleblowing.
We can help you take care of your people issues with our Employee Complaints and Concerns Services
Let’s have a friendly chat to see how we can help.
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Case Studies
Here are just a few of the great organisations we’re proud to call our clients
Learn how GovNet navigated a large restructure and redundancy process with the expert help of Fitzgerald.
Learn about how our expert team manage everything from TUPE to capability for Future Generation Asset Management Ltd.
Discover how our team work with Atlas to deal with all aspects of their people management needs.
I would absolutely recommend Fitzgerald to a company of our size because they can offer a full-service HR solution with a dedicated team with an inherent interest in our people and who really cares about our business.
John Glaser,
Compass Box Whisky
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