Employee Relations Training for Managers

It’s more important than ever that your managers know what to do when they’re presented with an employee issue.
Stepping into a people management role doesn’t automatically come with the skills needed to deal with issues that crop up. These skills need to be learned and developed.
Your managers are on the front line, dealing with employees day in and day out. But their role is so much more than overseeing tasks – they’re representing your company. Making sure everything is by the book is a non-negotiable in employee relations. Your managers need to know everything from statutory entitlements to ACAS code of practice for process timescales, or at least know how to find out if they’re unsure.
Our training equips your managers with the know-how to tackle any challenge, whether it’s managing a tricky absence case or addressing a flexible working request. We provide the expertise they need to keep your organisation’s reputation safe.
We can train remotely, in person or a mix of both. Forget boring classroom sessions. Our approach combines quick, impactful learning with interactive sessions, ensuring your managers gain the skills they need in an engaging way.
“Whilst many HR tasks can be outsourced, the way your managers first respond to employee relations matters is something that can’t be delegated. Proper training is crucial – it’s what ensures they deal with issues, concerns and queries with the right blend of empathy, knowledge, and professionalism.”
Emily Hunter, People Services Director (Specialist Expertise)
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