Case Study
A Seamless TUPE Process
Future Generation Asset Management Ltd is a London-based real estate developer operating throughout the UK and internationally. The company designs and develops residential, office, student, hospitality, mixed-use, and masterplan schemes.
From TUPE to capability, and everything in between.
FGAM Ltd joined Fitzgerald as a client member in December 2022. They approached us as they needed immediate support with a TUPE transfer in of 27 employees who worked as part of its student accommodation area of the business but under a different company.
Together with Fitzgerald’s dedicated account team, our experienced People Partner, Rebecca Woolley, led the project and guided FGAM Ltd through the TUPE transfer process to ensure legal compliance at every stage. Rebecca provided guidance and direction in respect of TUPE regulations. The account team liaised with the other organisation regarding employee liability information and conducted due diligence prior to the transfer. Our experts also prepared the necessary documentation such as letters to staff regarding proposed measures and communications following the transfer taking place.
FGAM Ltd selected our client member retained service as, although they wanted Fitzgerald to provide expertise in relation to the TUPE project, they also wanted a long-term HR partner to improve its internal processes and procedures.
Our HR consultants reviewed its existing suite of policies, providing advice and new policy templates. In addition to that, we provided recommendations about HR information systems to improve the way the organisation held employee data and to also digitalise their rota, time and attendance system.
Fitzgerald has also worked with FGAM Ltd on day-to-day employee relations cases, such as absence management and capability issues. Our team was able to provide commercial advice to management and enabled the team to handle arising issues swiftly and in line with best practice.
“We discovered Fitzgerald through a Google search, and upon visiting their website, we were immediately impressed by its professional appearance. Moreover, we recognised some of the reputable organisations Fitzgerald had previously worked with, which further established their credibility and trustworthiness in our minds.
As our organisation urgently required assistance with a TUPE transfer project, timeliness was of utmost importance to us. When I requested a quote, their CEO, Lucy Fitzgerald, promptly returned my call the same evening. This swift response demonstrated their attentiveness to our time-sensitive needs, and it left a positive impression on us.
Upon receiving the proposal, we were pleased to see that Fitzgerald not only listened to but also comprehensively understood our requirements. Not only was their cost lower compared to other HR providers we had contacted, but their package also offered flexibility. The ability to adjust our hours as necessary during busy periods and carry them over during quieter times was a significant deciding factor in choosing Fitzgerald. Moreover, their proposal was professionally presented, showcasing the knowledge and expertise of their team.
Rebecca Woolley, with her exceptional professionalism, has been a pleasure to work with. Whenever I reach out to her, I am confident that I will receive a quality response on the same day. Rebecca and the entire team at Fitzgerald are readily accessible and attuned to our organisation’s needs. Having their collective knowledge and experience at our disposal provides us with tremendous reassurance as we drive our business forward. Fitzgerald breaks away from the conventional “hire and fire” stereotype of HR, instead emphasising the value of developing and engaging our team to foster our business’s success.
In a relatively short period, Fitzgerald has guided us through the TUPE process, helped develop our policy suite, refined our contract template, and assisted in identifying the most suitable HRIS for our organisation. Additionally, we appreciate their PeopleStreams platform, which grants us access to a library of HR documentation without utilising our client membership time. The team is fantastic at reviewing and finalising the pieces we draft, which is extremely cost-effective.
We eagerly anticipate our ongoing partnership with Fitzgerald as we continuously refine our people and culture processes at FGAM Ltd. Without hesitation, we highly recommend their services.”
Tom Xie
Operations and Development
